Nos solutions

The uniqueness of the customer journey is achieved through an integrated and coherent multichannel strategy

Marketing multicanal

Phone, SMS, chat, Internet moderation...

Expertise métier

Conquête, valorisation, fidélisation…

Industry expertise

E-commerce, automobile, telcos, assurance…

Phoning & Telemarketing

Inbound call campaigns
Outbound call campaigns
Use of geomarketing for better call targeting
Guaranteed profitability and efficiency
Implementation of specific monitoring indicators
Understanding of customer needs and drivers
Back-office center

Web Call Back

Optimization of customer interaction value
Facilitated customer contact
Improvement of customer/prospect knowledge
Customer's choice to be called back at convenient times
Humanization of the website
Optimization of advice

Internet Moderation

Preserved quality of your community spaces
A user-friendly 2.0 space
Availability 24/7
Regular reporting
Maintained online brand image